Shipping & Delivery

Experience premium delivery service

Delivery Options

Choose the delivery method that best suits your needs and timeline.

White-Glove Delivery

Complimentary
  • Professional setup and installation
  • Data migration assistance
  • Packaging removal and disposal
  • 2-hour appointment window
  • Full system testing and walkthrough
  • 30-day follow-up support call

Delivery Time: 7-10 business days

Standard Delivery

Free
  • Signature required delivery
  • Tracking and notifications
  • Insurance coverage included
  • Delivery to your doorstep
  • Setup guide and support resources

Delivery Time: 5-7 business days

Express Delivery

$199
  • Priority processing and shipping
  • Real-time tracking updates
  • Signature required delivery
  • Insurance coverage included
  • Weekend delivery available

Delivery Time: 2-3 business days

Your Order Journey

Track your order from our workshop to your workspace with complete transparency.

Day 1

Order Confirmation

Your order is received and enters our production queue. You'll receive a confirmation email with your order details and estimated delivery date.

Days 2-4

Custom Assembly

Our craftsmen carefully assemble your system according to your specifications. Each component is tested for optimal performance and compatibility.

Day 5

Quality Assurance

Your system undergoes comprehensive testing including stress tests, thermal analysis, and performance benchmarks to ensure it meets our standards.

Day 6

Packaging & Dispatch

Your system is carefully packaged with custom foam inserts and protective materials, then handed to our logistics partners for delivery.

Days 7-10

Delivery & Setup

Your system arrives at your location. For white-glove service, our technicians will set up and configure everything for immediate use.

Global Delivery Coverage

We deliver Upsiden products to customers worldwide with specialized shipping options for each region.

United States

All 50 states and territories
White-glove service available

Canada

All provinces and territories
Duties and taxes included

European Union

27 member countries
VAT handling included

United Kingdom

England, Scotland, Wales, N. Ireland
Brexit-compliant shipping

Japan

All prefectures
Local language support

Other Regions

Australia, New Zealand, Singapore
Contact for availability

Special Handling & Care

Every Upsiden product receives premium handling throughout the shipping process to ensure it arrives in perfect condition.

Custom Packaging

Each product is packaged in custom-designed foam inserts and protective materials specifically engineered for that model.

Climate Control

Temperature and humidity monitoring throughout transit to protect sensitive electronic components.

Fragile Handling

All packages are marked for fragile handling and receive priority treatment from our shipping partners.

Secure Transit

Full insurance coverage and chain-of-custody tracking from our facility to your door.

Real-Time Tracking

GPS tracking and automated notifications keep you informed of your shipment's exact location and status.

Dedicated Support

A dedicated shipping specialist monitors your order and is available to address any concerns.

Questions About Shipping?

Our shipping specialists are here to help you choose the best delivery option for your needs.

Contact Concierge Call 1-800-UPSIDEN